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  • Q : How do i know if my diamond is of good quality?

    A : Cut, Color, Clarity and Carat weight are the 4 key elements to consider when buying a diamond. the higher the grade, the higher the quality. They are referred to as the four C's.

  • Q : What are black diamonds? How are they different than regular ones?

    A : Black diamonds have a very high amount of minerals trapped within them, called inclusions, and this is what gives them a dark color. They are for this reason classified differently than regular diamonds, ranging from AAAA, AAA, AA and A.

    Black diamond ring 

  • Q : Is buying jewelry a good investment?

    A : Yes. High-quality materials will always be a safe bet when investing, as they will retain their value and even appreciate over time. A well made ring with a beautiful diamond, ruby or precious gemstone will retain its value throughout the ages.

  • Q : What types of gemstones are available in your collections?

    A : We sell Diamonds, black diamonds, emeralds, rubies, sapphires, topazes, amethysts, aquamarines, and much more to come!

    See our collections 

  • Q : How can I find my ring size?

    A : Take a flexible tape, or a string, put it around your desired finger, measure it, and use our size chart to find your perfect size.

  • Q : How should I care for and clean my jewelry?

    A : Soak your piece in warm water, with a couple of drops of dish soap for several minutes, clean it with a clean toothbrush, then dry it with a lint-free cloth. Never use bleaches or hard abrasives, as this will permanently damage your jewelry.

  • Q : What payment methods do you accept?

    A : We accept over 80 different methods for payments. You shouldn't have any problems at checkout.

  • Q : Do you ship internationally, and what are the shipping costs?

    A : We do ship internationally, and there are no shipping costs!

  • Q : How can I contact customer service if i have more questions?

    A : You can contact us at bellemaredugas@gmail.com.

  • Q : What should I do if I receive a defective or incorrect item?

    A : This is impossible, as each diamond, ring, pendant or earring is inspected manually before shipment. However, if it happens, you can contact us at bellemaredugas@gmail.com.

  • Q : Are your gold pieces solid or plated?

    A : All pieces are made with solid gold, except when stated otherwise. All necessary informations can be found in the item's description.
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